We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I put 5 stars, so as not to offend the store, because he is very polite and caring. The design bag is super, but the quality i would still appreciate on the fourth. I'm afraid that she has a very flimsy handle, i think that i will only wear a strap over her shoulder. After use, i will try to supplement the review. In beauty, i repeat, there are no complaints, everything is as in the picture. If you do not plan to use it extreme, but you can take it.
Shipping 5 weeks. For two weeks stuck in the branch of the city ob. The bag is cool! Long it wanted. I think it is no longer for everyday use, because it is too small. But going out for a walk with her will be wonderful. Packed in a package, nothing special, inside the package with air, to maintain the shape. The only thing, it is not worth it, but falls all the time, as rounded. Color as in the photo. Removal of one, there are no additional pockets. One seam is not sewn very much. But in general, i really like everything. Thank you!!!
Magnetic button closure. Perfect size. I bought this as a gift and my friend loved it. Fast delivery.
Delivery month, store long sent, inside the bag air package-not wrinkled, the seller answered all questions, wrote that the bag came, in quality (threads do not stick out, stitched neatly), the sizes correspond, the color is more saturated than in the photo, there is a short handle, and there is a strap, the strap is durable, Yes, and the bag itself is durable, inside two pockets + 1 with a zipper, there is a smell, but it will fade quickly, the track was tracked to the post office, the handbag is small, but quite roomy, the notebook a5 gets in, a small container, of the minuses i will note the fastener-it's very difficult to fasten both buttons, but i was satisfied, i recommend to buy, 5 stars
Super quality! There's a slight smell. Looks like in the picture.
The product is very high quality, the girl was very satisfied. Delivered quickly enough.
Same as in the photo. Perfect finishes. Good quality.
The bag is excellent, inside the bag is inflated, nothing is wrinkled, the color is generally fire, the smell is of course there, but i think it will fade, the accessories are good, the locks all work properly, everything is sewn fine, the shape holds, in general, happy as an elephant, i recommend unequivocally!!!
Super fast shipping! I really appreciate that!
I loved this bag in the picture- LOVE it in person!!! Very pleased with this purchase.
Inpressed with the quality. Overall looks well made and great price for the product!
I love it, good quality and size. I arrive very fast